University of Connecticut Athletics
Fan Hotline And Texting System Introduced At Rentschler Field
9/11/2008 12:00:00 AM | Football
EAST HARTFORD, Conn. (Sept. 11, 2008) - The University of Connecticut and Northland AEG have instituted a new confidential fan hotline and texting system at Rentschler Field to ensure that all patrons have an enjoyable experience at the stadium.
The hotline and texting system is for fans to call to report any behavior that impairs or otherwise interrupts their enjoyment both in the parking areas and during the game. Ticket holders should call 860-610-4884 or text to 860-861-8100 during UConn football games to reach a Fan Service Representative. Concerns will be addressed as they are reported. Fans are encouraged to saves these numbers in their mobile phones to make reaching Fan Services easier on game days.
“When people come to a UConn football game, they are our guests and we want them to have an outstanding experience,” says UConn Director of Athletics Jeffrey Hathaway. “We are pleased to partner with Northland AEG to institute this customer service for UConn fans. This new hotline is another way to help ensure that our loyal supporters enjoy game days. All of us will continue to make efforts to enhance the positive atmosphere which makes Rentschler Field one of the best college football venues in the country.”
“We are always looking to create the best possible environment for fans,” say Chuck Steedman, Northland AEG Senior Vice President and General Manager of Rentschler Field. “Providing both a confidential telephone and text message hotline is an important step and it has been used very successfully at other venues. While we certainly want people to enjoy themselves at Rentschler Field, it is important that our fans accept responsibility and act in a manner that does not impair their neighbor’s enjoyment of the game.”
